Commercial Photography | Aerial Photography | Video Production | Web Design









Q. Do you have liability insurance?

A. Absolutely. We have complete coverage for our gear as well as $2 million in liability. Top









Q. Can you provide my company with a Certificate of Insurance? (COI)

A. Yes. Please allow up to 7 business days for this request. Top









Q. How many megapixels is your camera?

A. 21+. Images we capture are with a 36mp camer that produces a 103+ megabites file. Top









Q. Can I work with you as an assistant?

A. There are a few requirements that all photo assistants must meet. 1. Clean, neat appearance. 2. On Time EVERY time. 3. Must have your own transportation. 4. Cannot be a photographer, photo student, semi-pro photographer nor aspiring photographer. We only need people to move equipment and help with the production. Top









Q. I found some photos on the Internet, can you design a brochure for me if I send you the photos?

A. No. If you did not photograph it yourself or pay someone to do so, it is a violation of Copyright Laws. There is no such thing as "found".  Top









Q. Why do you charge to process digital images?
For the best possible results, Dion & Company always shoots RAW files. Here's why.

A camera raw file contains unprocessed picture data from a digital camera’s image sensor. In this way, photographers can interpret the image data rather than having the camera make the adjustments and conversions automatically.
Camera raw image files contain the actual data captured by the sensor without any in‑camera processing; these are the only files containing “pure” data. Working with camera raw files gives you maximum control; you can set the white balance, tonal range, contrast, color saturation, and sharpening. Think of camera raw files as your photo negative. You can reprocess the file at any time to achieve the results you want. Top






Q. Do you provide RAW, PSD or FLA files?
A. These types of files are considered the "blueprints" and are not available. Top








Q. Why do you have a dragon as your logo?
A. When I was a kid, Puff the Magic Dragon by Peter, Paul & Mary was my favorite song. One of my first assignments was with a lighting crew for one of their performances. Since 1983 or '84, one dragon or another has been part of my logo design. Dragons are pure imagination is another reason. Top








Q.What is Considered a "Half-Day"?
Up to 4 hours of labor is considered a Half-Day All half-day assignments start between 8 and 9 am and end between noon and 1 pm..Top








Q.What is considered a "Full-Day"?

A. Over 4 hours and up to 8 hours.All full-day assignments start between 8 and 9 am and end between 4 and 5 pm. Top








Q. Do you discount any of your services?
A. Yes. Discounts are provided when payment is made quickly. Call for more details. Volume discounts are also available and increase with the number of assignments booked at the same time.
Discounts apply to labor only. Top








Q. Is there a minimum charge for public relations style photography?
A. There is a 3 hour minimum for this type. Top








Q. Are there any travel charges?
A. There are no travel charges within 25 miles (30 minutes) of the studio. 30 minutes to 1 hour is $75.00. Extended travel rates are quoted per job. Top








Q.What rights do we have to the photos?

A. Customers, who are commissioning the work, are given use of the images to promote themselves. Third party usage must be negotiated. Images are non-transferable. Top








Q.What is "Third Party Usage"?
Any person or company who did not commission the work. Example: An interior is photographed for the building owner. Rights to the photos are not given to the interior designer, architect, builder or any other persons involved with the building. Only the building owner may use the images to promote the space.Top









Q.When is payment due?

A. First time customers must pay upon receipt of the images. Purchase orders should be provided. Customers, in good standing, may take up to 30 days from invoice date to pay. Failure to pay within 30 days will place the customer on C.O.D. for future assignments.Top








Q.Who owns the actual photos?

A. Dion & Company retains ownership and copyright of all images created. The customer is granted usage rights.Top








Q.Can you mention some of the companies you have completed assignments for recently?
A. Not really. We have created images for companies large and small. Our customer's privacy is important to us.
Many products and places we photograph are
proprietary. We do not list the companies, individuals or places for whom we create images.









Q.What costs are considered expenses?

A. Digital Image processing, Film processing, special lenses, props, models, backdrops, travel more than 25 miles, overnight accommodations, assistants, rental items, prints, etc. Top








Q.Can we get a CD ROM/DVD with our images on it?

A. All our work is now dowloaded by the customer. By not providing a CD or DVD, there are no tangible products. MA Dept. of Revenue exempts these downloads from sales tax....for now. Top








Q.How do we get images large enough for trade show displays?

A. Dion & Company can prepare your images for display after the shoot. We call upon several custom labs to produce this work.Top








Q.Do you photograph anything other than industrial, products and architecture?

A. Not really. Top








Q.Do you offer a "Buy-Out" of any images?

A. Some images are available for buy-out. Please request this information at the time of your initial call. Even though the image has been "bought-out", Dion and Company may continue to use it as an example of their work within a portfolio. Top








Q.Are there any fees for cancellations?

A. Notice of cancellation less than 48 hours will result in a 50% charge for original labor rate plus any costs incurred for materials. Notice of cancellation of less than 24 hours will result in 100% of labor rate and any costs incurred for materials. Top